Preliminary remark:
The general terms and conditions of the au pair agency Friends for Families are oriented by the guidelines of the Federal Employment Agency. With its registration the host family confirms, that it has read and accepted these provisions named “Au pair at German families”. Besides the host family agrees with them.

§ 1   Premature termination of the au pair relationship
The au pair relationship is limited in time. The contract of the au pair ends with the ex-
piration of the visa or the suspension of the work permit of the responsible foreigners' registration office. This is at the end of twelve months at the latest. During this time the employment can only be terminated by mutual consent.
Right after the termination is made the au pair agency has to be informed. The termi-
nation has to be made by phone in advance as well as in written form by indicating the reasons. Both for the host family and the au pair the period of notice at due date is 14 days. Only a serious reason qualifies for a summary dismissal (see below).
If there are no serious reasons, respectively despite all efforts a living together with the au pair isn't possible, the host family and the au pair can agree on an au pair change. Within the first two weeks of the au pair stay the au pair agency Friends for Families then places a new au pair free of charge. Optionally the agency allows the refund of the agency fee minus a handling charge of 165 € (+ VAT).
In the event of a termination the host family has to adhere to the arrangements, which are formulated in the up-to-date leaflet “Au pair in German families” of the Federal Employment Agency under the headline “Cancellation of the au pair relationship”. As long as the au pair agency Friends for Families has found a new appropriate family, the au pair still stays with the previous host family (maximally four weeks). During this time the host family is furthermore obligated to grant the au pair all arranged attain-
ments - including the pocket money.

After verifying its grounds for dismissal, the au pair agency Friends for Families pro-
vides the au pair with the opportunity of a free of charge placement into another host
family approved by the au pair. In case of no new placement comes into being, no claims for indemnity can be made. For the family there is no guarantee for an au pair substitute.
If an au pair doesn't keep the cancellation period of 14 days and leaves its host family in advance, they are obliged to pay the costs for their further stay, which already in-
curred to the host family. These costs can include the fees for one month of the com-
bined health insurance, but also those for the extension of the visa (if it was neces-
sary and the family has paid it).
If there is a serious reason, one of both parties can cancel the contract immediately.
If in doing so the host family has adhered to the general terms and conditions of the au pair agency Friends for Families as well as to the guidelines of the Federal Em-
ployment Agency, it will be granted a new placement free of charge or optionally the refund of the agency fee minus a handling charge of 150 € (+ VAT) within the first
two weeks. There is no guarantee for an au pair substitute for the family.
If the family has itself or via a different au pair agency chosen an au pair substitute, the arrangements of the au pair agency Friends for Families referring to a new place-
ment or the refund of 80 per cent of the agency fee don't count. Also no claims for in-
demnity against the au pair agency Friends for Families can be made.

§ 2   Au pair replacement
Replacement is only possible for the remaining duration of the stay. Thereby the over-
all stay isn't allowed to exceed twelve months. The new family bears the costs of the au pair's arrival. In this case the agency fee complies with the remaining contract dur-
ation. The au pair is not allowed to do their work in the new family before they're given an employment permit. The au pair has no legal claim to a change of the host family.

§ 3   The au pair’s right for a visit
Before the au pair relationship starts the host family is able to invite au pairs from all EU countries plus those from Bulgaria for a visit.

At the same time the host family bears the costs for arrival and departure as well as accommodation and food. For such a visit the au pair requires neither permit to stay nor an employment permit, because in view of the aspired au pair relationship the visit only serves as an occasion to get to know each other.
In particular the host family declares, to be informed by the au pair agency Friends for Families, that an au pair employment is only possible with a valid au pair visa and an employment permit. According to a 404 rule of the criminal code an employment with-
out a valid employment permit is punishable.

§ 4 Non-arrival or belated arrival at the host family
If the au pair withdraws from the contract directly before the placement, the au pair agency Friends for Families makes new placement recommendations to the host fam-
ily. Optionally Friends for Families allows the refund of the total agency fee (if already paid). For the procrastination of the proceeding relating to permission, e.g. by incor-
rect declarations on the part of the au pair or the host family, administration holiday and missing mails as well as the consequent non-compliance of the favoured date of entry, the au pair agency Friends for Families cannot be blamed. Such a procrastina-
tion does neither justify a cancellation of the contract nor abatements on the agency fee.

If the host family withdraws from the contract, after the au pair visa has already been granted (and the journey to Germany has possibly already been booked), but the au pair has not started on the journey yet, the host family is obligated to pay the agency fee in full. This paragraph is particularly effective, if the reasons for such a very late avoidance of contract by the host family are down to the host family solely and the au pair or the au pair agency Friends for Families cannot be accused of them.

§ 5   Declination of placement orders
The au pair agency Friends for Families reserves the right to decline placements at host families, which are in its own discretion not suited for the admission of an au pair.

§ 6   Liabilities
The au pair bears no legal relationship to the au pair agency Friends for Families. The service of the agency limits to the placement of the au pair in a host family. It ends on the day of the au pair's arrival. However, as a contact the agency Friends for Families is at both parties' (au pair as well as host family) disposal during the whole
au pair stay.

If despite all efforts of the au pair agency Friends for Families a placement shouldn't have come into being or should have been delayed, no claims for indemnity can be asserted out of it. The agency also assumes no liability for damages, which arise to the host family or third parties during the employment of the au pair. The au pair agency Friends for Families likewise cannot be held responsible for untrue or in-
correct information in the application papers of the au pair.

As well no liability assumes the au pair agency Friends for Families for the contents
of the external links which are provided within its Internet presence.

§ 7   Place of jurisdiction and application of law
Schwabach, the place of business of the au pair agency Friends for Families, is de-
clared place of jurisdiction. Exclusively the law of the Federal Republic of Germany applies to the legal effect of the parties.

§ 8   Severability clause
If current or future provisions of these general terms and conditions should be com-
pletely or partially inoperative or not practicable or lose their validity or operability at
a later date, the validity of the said provisions of these general terms and conditions thereby will not be affected. The same counts, if it becomes apparent, that these gen-
eral terms and conditions include a regulatory gap. Instead of the inoperative or im-
practicable provisions or to fill the regulatory gap an adequate provision shall count, which - as far as legally possible - comes closest to what the au pair agency Friends for Families has wanted or according to the spirit of these general terms and condi-
tions would have wanted.

   

Friends for Families
Au pair agency
Iryna and Peter Kittsteiner
Steinbacher Str. 10a
91166 Georgensgmünd, Germany

E-Mail: info@fff-aupair.de

Tel.: +49-(0)9172-68 41 01
Fax: +49-(0)9172-68 41 02
Mobile: +49-(0)176-64 35 15 77

Manager: Iryna Kittsteiner

Our office hours: Monday to Friday always
from 8:30 a.m. until 5:00 p.m. as well as by arrangement.

You can also reach us anytime by filling out our contact form.

Download application forms for host families and au pairs:
 
If you are interested in the au pair programme – either as a host family or au pair – you can download our application forms here.
 
For host families 
For au pairs

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